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Community Activity
Resolved! Live chat
How can i find live chat with EE
Broadband & TV deals won’t load
Looking to upgrade my broadband and see what tv deals are however I keep getting this message and it won’t load anything I have spoke to EE on the phone and on chat but I just keep getting told that they have had problems today, but this has been go...
EE Perks account deactivated
Himy EE perks account has been deactivated. I called 150 and was told this could not be done on the phone. Please can my EE perks account be reactivated? I did not complete the original NHS verification in time. regards adam fox
Resolved! How to contact EE via email
Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...
EE Smart Hub App vs Hub Manager
Hi, I can see a Device with an IP address of 192.168.xxx.12 and a Device name of LinkTap on the Hub Manager (W11 PC); but can not find this device when viewing All Devices in the EE App (Android 15).Has anyone else had such an experience?I do wish E...
How do i claim the free samsung tablet with my upgrade?
Hi, just looking for some advice as to how I would claim the free samsung tablet I am supposed to get with my s25 ultra upgrade? I can't find anyway to claim it. And I'm not best pleased with the price of the monthly payment after being a customer fo...
Unlimited minutes & International
HiI have just joined EE broadband from BT. I have a landline and have paid for Unlimited Minutes & International. I have looked on the “EE phone USA from broadband” and it states that calls to USA landlines are included but it has double asterisk aga...
Active Add Ons (mobile)
I have logged into my account on my phone and a desktop and despite it saying I have 8 active add ons. When I click on the link to see what they are. The link takes me to a blank page.I am looking to confirm that I have free roaming.Can anyone help...
New to EE from BT, Zoom constantly freezes
I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters. Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...
