Community Activity

Re: Warning Fake iPhone Handsets Being Delivered by DPD

My husband has had an Apple Iphone 16 delivered by DPD. We both didnt want the Iphone and agreed with, what we thought, was EE correspondance, to return the Iphone. So We got a message on Whats app showing a barcode to hand over to the post office, t...

EE

EE broadband in my experience is really poor always dropping out. Don't know how they get away the the big claims they make in the advertisements!

DSAR Request

EE have now failed twice to fulfill a DSAR request. Once they provided half the information and as a result said they would submit a new request and send all the information. They are now saying this wasn’t actioned, despite me have a privacy request...

Wilkslee by Investigator
  • 27 Views
  • 3 replies
  • 0 Helpful

ESIM not working

I had issues transferring my eSIM I spent an hour chatting to get it resolved, it took almost 24 hours to work and not just another 24 hours after working it’s dropped off. I have tried to reach out on the app but it keeps referring me to call 150 or...

EE TV Box Pro App Issues

Has anyone else been experiencing problems recently where apps on the EE TV Box Pro keep randomly crashing when watching something? No warning, no error messages, the box just goes back to the home screen.I noticed the Now TV app has had an overhaul ...

LaurieT91 by Investigator
  • 264 Views
  • 9 replies
  • 5 Helpful

Charitable donation request

Good evening, I am fundraising on behalf of Scotland Boys Club 2013 Purples Team as we are trying to raise funds to cover the costs of kits and equipment for the kids. We are hosting a raffle and are in need of donations. Is this something that EE ar...

ArleneR by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now,  your coverage checker says 5g isn’t avai...

ahad2 by Contributor
  • 391 Views
  • 20 replies
  • 7 Helpful

Friends and family discount code - not working

HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan.  Thanks 

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Isobel27 by Explorer
  • 43 Views
  • 3 replies
  • 0 Helpful