Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

IPhone 12 Pro 128gb Graphite

mhaines1994
Contributor
Contributor

‎23-11-2020 08:38 AM

I ordered my IPhone 12 Pro 128gb in Graphite on 3rd November. When ordering I was told it would be despatched within 21 days. Tomorrow is day 21 and still no despatch. Any ideas? 

0 Helpful
31 REPLIES 31
CraigT77
Established Contributor
Established Contributor
In response to ewaglab1993

‎24-11-2020 02:31 PM

No, absolutely nothing. I've messaged EE on Twitter (private message) and got no response yet either. 

0 Helpful
ewaglab1993
Established Contributor
Established Contributor
In response to CraigT77

‎24-11-2020 02:37 PM

@CraigT77 so annoying. Doubt I will hear back on my Pacific Blue anytime soon 😞

0 Helpful
Fenners90
Investigator
Investigator
In response to ewaglab1993

‎24-11-2020 02:43 PM

I’ve just upgraded to the 128 pro max in blue and been told within 14 days for delivery if that helps? 

0 Helpful
mhaines1994
Contributor
Contributor
In response to Fenners90

‎24-11-2020 02:47 PM

@CraigT77 @ewaglab1993

I went in live chat with EE this morning and they told me mine would be delivered within 7 days. I won't hold out too much hope but they did also say that if the wait goes over 30 days then I will receive £20 off my next bill. £20 doesn't make up for it but still might be worth you doing the same!!

ewaglab1993
Established Contributor
Established Contributor
In response to Fenners90

‎24-11-2020 03:07 PM

i spoke with EE just now, they mentioned a £20 voucher for the next bill and gave me an estimated arrival date for 7th of December, where I should receive a phone on Friday.

ChrisGlynn
Established Contributor
Established Contributor
In response to ewaglab1993

‎24-11-2020 03:21 PM - edited ‎24-11-2020 03:26 PM

Ordered mine - Pacific Blue - just over a week ago and was told 21+ days then. Spoke to someone at EE yesterday who said it's now 14-21 days - I'm not convinced but can wait... a bit...

Rumour has it that the take-up of the 12 pro has surprised Apple. and they've been scrabbling to get components from their other lines. 

 

From MacRumors: 'Demand for ‌iPhone 12 Pro‌ in particular has been higher than expected, and the issue has reportedly been compounded by supply constraints for specific parts such as power chips and LiDAR components.


Apple is said to be reallocating components from ‌iPad‌ models to the ‌iPhone 12 Pro‌ in an effort to prioritize supply shortages, according to two sources of Nikkei Asia. This has ostensibly affected around two million ‌iPad‌ units, scuppering Apple's ‌iPad‌ production plans for this year.'

0 Helpful
Dsely
Established Contributor
Established Contributor
In response to Kristie85

‎24-11-2020 03:24 PM

When did you order your phone? I order a iPhone 12 pro max 126gb on 13/11 and still not arrived, my wife ordered hers the same day 2 hours before mine and hers can last Tuesday. So frustrating 

0 Helpful
CraigT77
Established Contributor
Established Contributor
In response to ewaglab1993

‎24-11-2020 03:29 PM

@ewaglab1993 what date did your order yours?

0 Helpful
ewaglab1993
Established Contributor
Established Contributor
In response to CraigT77

‎24-11-2020 03:38 PM

@CraigT77 6th of November.

mhaines1994
Contributor
Contributor
In response to Dsely

‎24-11-2020 03:43 PM

@Dsely I ordered mine on 3rd November. The most frustrating this is knowing people who ordered after you are getting theirs before I have mine

0 Helpful