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Iphone 12 pro max

Dillo
Established Contributor
Established Contributor

‎24-11-2020 08:09 PM

HI,

I ordered the new iphone 12 pro max 256gb on Saturday, should i have received confirmation email afterwards? As i did not get one

0 Helpful
2 REPLIES 2
_Steve-W
Established Contributor
Established Contributor

‎24-11-2020 08:40 PM

Hi @Dillo ,

 

Unfortunately i've learned over the years the the EE order system is a law unto itself and there's no rhyme or reason for half of the things it does (or doesn't do!).

 

I'd give CS a call on 150 tomorrow to confirm the order has been placed and accepted, will be a quicker response and ultimately the only way to get a response to you query.

 

Hope this helps.


BR,


Steve

Dillo
Established Contributor
Established Contributor
In response to _Steve-W

‎24-11-2020 09:05 PM

Thanks Steve, I shall give them a call tomorrow as I received an email from
them when I ordered my wife's phone at the same time.

Kind Regards

Jamie Pompei
0 Helpful