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Community Activity
Cannot comprehend how poorly run and technologically inapt EE is
How is it possible that such a big organisation with so few products operates so poorly, treats their customers so badly and is so technologically inapt.Of almost 10 years as a customer I have been overcharged substantially by EE for more than 2 year...
Payment
The first charge is coming with a £50 deposit, this was not in the contract, I need to understand why this is because it will be charged tomorrow, and I will not pay.
Upgraded to FTTP, when will they switch off the FTTC broadband & landline phone?
Good morning allJust upgraded to FTTP on Monday and works a treat (900mbps)I upgraded from FTTC & landline for the phoneWhen I log in it shows 2 accounts, FTTP and the FTTC/land line phoneWhen will they switch off the FFTC/landline phone?RegardsJonse...
Mixed Message from EE
ee says this to me... so I ask for the balance and I get this... then they tell me I dont pay the bills on time - but how Can i when the messages I get from EE are so mixed. One min I own money. the next min by balance is zero. Where is the clarity?
Resolved! EE apple TV box remote issues
I have had my EE apple TV for a year now and the last couple of days the remote is running out of battery, but the batteries are not dead because if I change the batteries to another remote, they still work.I have tried a couple of fixes suggested on...
Can’t access my account details via web or app
Hi there, I’ve been unable to see my account on My EE for a few weeks now. I have the correct username and password, it sends the one time password periodically which works but instead of seeing my account, I see an error page saying try later.I’m po...
Sponsorship & Network Support Opportunity – Notting Hill Carnival
Good Afternoon, I’m reaching out on behalf of Made Creative, the team curating Green Island Sessions at Notting Hill Carnival ~ a two-day cultural and music-led event taking place in a private green park over Notting Hill Carnival weekend, 24–25 Augu...
EE Smart 4G Hub
Hi,hopefully someone might have the answer to this.I bought this hub from EE shop about Jan 25,it works ok but i have to re-boot it every single day without fail.It is driving me nuts,hope someone can help.
usage tracking(add-on.ee.co.uk) website down
anyone else finding the moile usage website shown How Do I Keep Track of My Monthly Usage? | Mobile Help | EE here down?
Resolved! Transfer from BT
I was transferred automatically from BT to EE for broadband. I was a fairly new customer to BT and was paying 29.99 per month. BT informed me my bill would remain the same however I have been charged monthly £32.99.
