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IMEI Sticker on box

gracehonour
Visitor

Is it normal for a sticker containing my IMEI number to be placed on the back of my iPhone 13 pro box?

2 REPLIES 2
chistery
EE Community Star
EE Community Star

Hi @gracehonour 

 

Yes, perfectly normal. Otherwise stores won't know what the IMEI number is on the phone they are selling without unsealing the box.

Chris_B
EE Community Star
EE Community Star

@gracehonour  It’s also how apple can track a device should that device be stolen in transit. The device can be blocked from ever working. 

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