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13-12-2021 09:11 PM
Hi,
Bought a new device. The box looked scuffy. I haven't opened it yet.
Looking up the IMEI on the Google store, it says "pristine" which I understand is a refurbished phone.
Why does EE sell refurbished phones as new?
13-12-2021 09:13 PM
Hi @CosmosS ,
Pristine means new: https://www.bing.com/search?q=define+pristine
14-12-2021 08:42 AM
Hi @CosmosS,
Welcome to the EE Community. 🙂
Was the phone you purchased labelled as 'Good as new'?
James
