Received refurbished Pixel 6 pro

[CosmosS]

Hi,

Bought a new device. The box looked scuffy. I haven't opened it yet. 

Looking up the IMEI on the Google store, it says "pristine" which I understand is a refurbished phone.

Why does EE sell refurbished phones as new?

[mikeliuk]

Hi @CosmosS ,

Pristine means new: https://www.bing.com/search?q=define+pristine

[James_B]

Hi @CosmosS,

Welcome to the EE Community. 🙂

Was the phone you purchased labelled as 'Good as new'?

James