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I've orderd a add on and I dont want it

Dansav
Explorer

Orderd a addon this afternoon and how do cancel it 

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @Dansav 

 

You can cancel add-ons in your EE app or via your online account.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

What add-on?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Nintendo switch
Christopher_G
EE Community Support Team

Hi @Dansav

 

Welcome to the community.

 

Please get in touch with our Mobile Care team as soon as possible. They'll do their best to cancel the order.

 

Chris