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I've orderd a add on and I dont want it

Dansav
Explorer

‎03-10-2019 08:27 PM

Orderd a addon this afternoon and how do cancel it 

0 Helpful
4 REPLIES 4
Northerner
Grand Master
Grand Master

‎03-10-2019 08:58 PM

Hi @Dansav 

 

You can cancel add-ons in your EE app or via your online account.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
XRaySpeX
Grand Master
Grand Master

‎04-10-2019 12:09 AM

What add-on?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Dansav
Explorer
In response to XRaySpeX

‎04-10-2019 08:36 AM

Nintendo switch
0 Helpful
Christopher_G
EE Community Support Team
In response to Dansav

‎04-10-2019 12:35 PM

Hi @Dansav

 

Welcome to the community.

 

Please get in touch with our Mobile Care team as soon as possible. They'll do their best to cancel the order.

 

Chris

0 Helpful