I still have not received my pre ordered S10. What's the issue?

Dave88 · ‎11-03-2019

I am still waiting to receive my galaxy s10 that I pre-ordered. What's the issue?

Christopher_G · ‎12-03-2019

Thanks for your updates, I hope you all get your phones soon.

@Martle - You have until the 08 April 2019 to claim the Samsung Galaxy Buds.

Chris

Martle · ‎12-03-2019

Yh I know just hope phone gets dispatch today so I can claim buds asap. Because it's probably gonna take a month for them to come.

Dave88 · ‎14-03-2019

Quick update, I recieved my s10 yesterday however i didnt recieve the free ear buds?

Martle · ‎14-03-2019

@Dave88 wrote:
Quick update, I recieved my s10 yesterday however i didnt recieve the free ear buds?

When did u place ur order for your phone? And u need 2 claim the ear buds from the samsung website EE should of texted you with a link.

Chris_B · ‎14-03-2019

@Dave88 You don’t get them at the same time as the device you need to claim them.

Please read THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Dave88 · ‎14-03-2019

Hello,

Thanks for your quick response i have clained for them now.

This page is no longer active