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09-01-2019 05:44 PM
Not had delivery or order confirmation on my order
09-01-2019 05:49 PM
Hi @Hkingwell
Welcome to the EE Community,
You will need to contact customer services on 150 as there is no account access here on the Community.
09-01-2019 06:16 PM
Hi @Hkingwell,
Welcome to the EE Community.
When did you place your order?
Was it online or over the phone?
Thanks
James
10-01-2019 07:16 AM
On line on 7th january
10-01-2019 07:48 AM
Did you receive any order confirmations by email, @Hkingwell?
You should have gotten one with an XKN reference and another with an online tracking reference.
Chris
10-01-2019 11:58 AM
No not recieved anything just message on screen to say wait for text .
10-01-2019 12:04 PM
OK, thanks. I recommend speaking to our customer service team, @Hkingwell.
They'll be able to check your order and find out what's happening with it.
Please let us know what happens.
