Community Activity

Ee guide follow up

HiYesterday my broadband stopped working I got passed the bots and spoke to an EE guide. He diagnosed the problem as needing a new power plug apparently there is a problem with a batch of routers after a firmware update. The power plug has not arrive...

Paulby by Investigator
  • 35 Views
  • 3 replies
  • 0 Helpful

Re: Just placed an order for iPhone 16

I am confuse as i ordered an iphone 16 pro yesterday around lunchtime and it has said 1-3 day delivery and i only have had an email with my order number and i cant use that to track my order and i need this phone for work 

EE one

Question regarding EE one. We are EE Broadband customers, which would make us eligible for the EE one discount? The EE broadband account is under my partners name, and the payment comes from their account. If we both wanted to move to EE, would this ...

Pixel 8A Bluetooth Issues

Hey all,  Not sure if anyone can help, i had a phone update the other day, and every since then, my bluetooth isnt working correctly with my Garmin Watch, now i know there has been issues with Garmin and Google before, so i tried various things, and ...

MattyP43 by Explorer
  • 32 Views
  • 3 replies
  • 0 Helpful

e sim

Can anyone help? last year I purchased an e sim from air alo for my trip to the US. It was brilliant and I had no issues at all with it. Upon returning to the UK, my phone wouldnt connect to EE and when I contacted them, they had to send me a physica...

Kjt6 by Explorer
  • 43 Views
  • 3 replies
  • 0 Helpful

EE Mobile App 'Your Account is now closed'

I'm trying to log into my EE account to update my billing info / direct debit and when I sign in on the EE mobile app it says 'Your account is now closed' despite me never trying to close my account. I have just been billed for another month, which i...

srpenny by Visitor
  • 31 Views
  • 2 replies
  • 1 Helpful

Download a bill

I have seen other comments about this but I also cannot download a June bill from the website...it's clearly not a cookies or browser issue...please help