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I havent received a confirmation email for my new phone

JoshMarshall98
Explorer

‎13-09-2019 06:05 PM

Please can someone confirm my email address is correct

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎14-09-2019 08:00 AM

Good Morning @JoshMarshall98. 

 

Thanks for upgrading with us 🙂

 

What phone did you go for?

 

You should receive your confirmation within a few hours, if you do not receive this I would recommend giving us a call so our mobile care team can look at this.

 

Speak soon, 

 

Katie

0 Helpful
JoshMarshall98
Explorer
In response to Katie_B

‎14-09-2019 08:09 AM

iPhone 11 Pro max and series 5 apple watch. You can see why im concerned 😉

0 Helpful
Katie_B
EE Community Support Team
In response to JoshMarshall98

‎14-09-2019 08:13 AM

Wow I am jealous @JoshMarshall98. 

 

If you are concerned please get in touch, the team will be happy to help. 

 

Once you receive your order, pop and let us know what you think :).

 

Katie

0 Helpful