I haven't used my SIM card for over a year. How can I get it back working again

[mrpiotrn90atgma]

I haven't used my SIM card for over a year. How can I get it back working again ?

I haven't top-upped through this whole time because I'm living abroad currently and I need it back to deal with HMRC. Thanks for any help.

[Northerner · Accepted solution]

Hi @mrpiotrn90atgma 

You cannot reactivate after such a lengthy period. Your number will be recycled. 

Please read EE hibernation policy: 

https://community.ee.co.uk/t5/Pay-as-you-go-and-Flex/What-is-pay-as-you-go-and-flex-hibernation-and-...

Thanks