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I have ordered an iphone 13 pro max no updates on delivery date

Subi0614
Investigator
Investigator

I have ordered an iphone 13 pro max on Friday there is no message of delivery till yet not message from the delivery team 

15 REPLIES 15
Chloejaynee
Established Contributor
Established Contributor

I ordered mine on 3rd of nov and I still don't have any updates on delivery so you'll be waiting a while

Apple are having difficulties getting the parts and due to high demand, depending what model, colour and storage size, will depend how long you have to wait, as deliveries are done on a first come first serve.

 

I have read elsewhere, that it could take up to February 2022, for Apple to get caught up with their deliveries. This is thanks to the ongoing pandemic, blame it on that!

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Katie_B
EE Community Support Team

Hello @Subi0614

 

Thanks for coming to the community. 

 

Please could you confirm what colour and memory size iPhone 13 Pro Max you ordered?

 

Katie.

 

I have ordered a Seria blue with 256 GB 

I've also pre ordered a 13 pro max 256GB in black on the 12th November. I was told two weeks and nothing has happened. No updates on the tracker either.


Katie_B
EE Community Support Team

Thanks for confirming @Subi0614

 

This phone is currently showing in stock. 

 

I have sent you a private message to gather more details,

 

Katie.

@Katie_B Any way you can check the stock of my preorder above?

Thanks 🙂 

Stephen_Asbjørn
Investigator
Investigator

Sorry to read you’ve been left in limbo about your 13 Pro Max delivery. I’ve learned from experience that the sooner you order an iPhone that has just been released your more likely to get it quicker! Ordered my 13 Pro Max on release day and had it in my hand 7 days later… I can’t fault EE on delivery times, ordered my Series 7 45mm yesterday afternoon and it’s just been delivered! I hope you receive your 13 Pro Max soon because it’s a fantastic phone and the night shots mine takes without flash are amazing.  :-))

Yeah I think that is the case to be fair. I had to wait for my upgrade so hence the delay! But, I've just got a text saying its arriving tomorrow. Buzzing!

I've heard the night mode is incredible as well as the new cinema camera mode!