I have been waiting for the new phone for 3 weeks but it is waiting why ??

[Tabita2020]

I have been waiting for the new phone for 3 weeks but it is waiting why ??

[James_B]

Hi @Tabita2020,

Welcome to the EE Community. 🙂

Was the phone you ordered in stock or was it a pre-order?

Thanks

James

[Tabita2020]

was in stock

[Jon_K]

Hi @Tabita2020.

Did you get an order number by email that you can use to track your order in our online order tracker?

Jon

[Tabita2020]

Yes have 

[Tabita2020]

Yes have in stock 

[Jon_K]

Hi @Tabita2020.

Sorry, were you able to check the order tracker?

Did you get a confirmation email?

Jon