Hi, I bought a Sim only package for my iPad, it works ok.
I now need to get in contact with someone on the help desk but the number I ring keeps asking for a phone number and I do not have one, nor do i have an EE phone to send the 150 message to.
All I want to do is peak to some one about my sim card which I pay for each month
All SIMs have a mobile no. It would have been printed on he SIM's packaging when you received it.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
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I have bought a Sim only to go with my iPad. I need to talk to someone on the help desk but when I ring the number it asks for my telephone number. I do not have one.
I do not have an EE phone to send the number 150 too.
@Ybslik , If you have not used the SIM card in three years, then the number will no longer be available, as numbers are recycled after a certain length of time.
If you check @XRaySpeX signature, there is an 0800 number you can ring, which is free and will be able to speak to someone, but you may have a wait, as EE is short staffed due to the pandemic, otherwise is there anything we can help you with?
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
