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I cannot make any outgoing calls. I press the green phone icon and then nothing

girderman
Visitor

‎14-10-2020 08:59 AM

When I press the green phone icon I get an error message and then back to the main screen. This also means I cannot back trace numbers that have called me. Any ideas?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎14-10-2020 09:25 AM

Hi @girderman 

 

Try going into settings - application manager, find phone and clear the cache/data.

 

This is a strange error tbh.

 

Thanks



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bristolian
EE Community Star
EE Community Star

‎14-10-2020 10:58 AM

Have you tried restarting your phone?