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I cannot access the shop after logging in

mgre79
Investigator
Investigator

‎17-07-2020 06:52 PM

Hi, 

 

I am evaluating an additional line for my account, but I don't seem to be able to access the Shop. I start browsing offers, but I am always asked to login to validate offers, and after logging in I am redirected to My Shop where I can only see upgrade options for my current lines. Help, please?

 

Thanks

0 Helpful
10 REPLIES 10
Leanne_T
EE Community Support Team
In response to binit777

‎12-10-2021 12:25 PM

Hi @binit777

 

Thanks for coming back to me. 

 

I would suggest getting in touch with our Mobile Care team on 150, they will get this looked into for you.

 

Let me know how you get on 🙂

 

Leanne.

0 Helpful