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IPTV traffic management

PierreGuillaume
Investigator
Investigator

‎11-10-2021 11:11 PM

My IPTV stream is strangely blocked from 2pm until 10pm exactly. That seems strange as the stream works like a charm on my mobile (non EE) or behind a vpn during that period

EE told me that there is no traffic management. Yet it seems there is. Anyone experiencing the same?

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎11-10-2021 11:29 PM

EE employs no TM on its BB network - see EE Broadband Traffic Management Policy T&Cs

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Northerner
EE Community Star
EE Community Star

‎12-10-2021 07:04 AM

Hi @PierreGuillaume 

 

If you are using a VPN then your carrier won't know if you are watching illegal TV services. If you are not then the IP for the streams could be blocked by BT/EE as there was recently a fresh round of bannings via the courts recently. 

 

Also depending on your IPTV service it could be the source as these services are a gamble. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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PierreGuillaume
Investigator
Investigator
In response to Northerner

‎12-10-2021 09:52 AM

How can we explain that the stream stops exactly at 2pm on the dot and restarts at 10pm?

working well other wise with a vpn.

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Northerner
EE Community Star
EE Community Star
In response to PierreGuillaume

‎12-10-2021 12:13 PM - edited ‎12-10-2021 12:13 PM

Hi @PierreGuillaume 

 

I suspect it will be the times your IPTV provider changes IP to try and avoid detection. If it is using a blocked IP for you then the channel that IPTV uses won’t show up. It works when you are on a VPN as your IP is the VPN not the IPTV stream.

 

In the UK it is always worth using a VPN for these services, or some come with one built in “stealth” etc..

 

Thanks,



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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