For up-to-date information and comments, search the EE Community or start a new topic. |
13-11-2020 09:28 AM
Hey preordered the mate 40 pro still no update from ee on when it will be shipped. Tracking page just says expected delivery in 24 hrs awaiting confirmation.
13-11-2020 12:10 PM
Hi @haider2.
Welcome to the community.
Have you had any contact from DPD?
They will send you a text when your order is out for delivery.
Jon
13-11-2020 12:39 PM
13-11-2020 01:15 PM
Thanks @haider2.
I'd recommend getting in touch with our live chat team so they can look into your account and give you an update on your order.
Jon
16-11-2020 08:37 AM
When did you order? I ordered mine on Tuesday said dispatch for Friday, come Friday absolutely nothing, no updates nothing, I've spoken to EE and they said they didn't recieve stock from hauwei,
16-11-2020 09:42 AM
16-11-2020 11:17 AM
Don't understand, supposed to be uks biggest network, yet carphone warehouse has them in stock. Guess because its not an iPhone or a Samsung EE only ordered 5