cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Huawei Mate 40 PRO

haider2
Investigator
Investigator

Hey preordered the mate 40 pro still no update from ee on when it will be shipped. Tracking page just says expected delivery in 24 hrs awaiting confirmation.

6 REPLIES 6
Jon_K
Former EE Employee

Hi @haider2.

 

Welcome to the community.

 

Have you had any contact from DPD?

 

They will send you a text when your order is out for delivery.

 

Jon

Hey, nothing from them and the website still displays the same message.
Although the actual webpage for the phone says "instock - awaiting stock
from dispatcher" Not sure what that means.
Jon_K
Former EE Employee

Thanks @haider2.

 

I'd recommend getting in touch with our live chat team so they can look into your account and give you an update on your order.

 

Jon

jmils0883
Established Contributor
Established Contributor

When did you order? I ordered mine on Tuesday said dispatch for Friday, come Friday absolutely nothing, no updates nothing, I've spoken to EE and they said they didn't recieve stock from hauwei, 

Same here mate - still stuck on awaiting confirmation. EE said no stock
received will take a week or so. If only I knew could have waited amd
grabbed the deal with headphones ams case.
jmils0883
Established Contributor
Established Contributor

Don't understand, supposed to be uks biggest network, yet carphone warehouse has them in stock. Guess because its not an iPhone or a Samsung EE only ordered 5