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Huawei E5573 4G dedicated to the Three network.

Dave1147
Explorer

‎01-04-2021 12:01 PM

I have just placed a £10 'Data SIM' in my  Huawei E5573 4G dedicated to the Three network.  I appeared to set itself up ok and I have connected my Samsumg Galaxy tab3 tablet to it succesfully and managed to make an ebay purchase ok. However via this website (@ https://myaccount.ee.co.uk/app/landing-payg) it tells me:- Data: 14 MB left of 50 MB just 24 hours after installation!  This seems excessively ex[ensive!!

So I have tried to look into this further and see how to add more credit.  All top up facilities on your site require the mobile number so I have tried to access the Huawei E5573 via 192.168.1.1, which uploads the software interface ok and offers the username "admin".  When I enter "admin" into the password field it tells me there is an error with this entry!  I have reset the device a couple of times but still does not accept the default password of "admin"!

So,

1. This SIM seems extraordinarily expensive at £10  and appears to last only 48 hours?!

2. The Huawei E5573 dedicated to the Three network does not allow access to the SIM in order to ascertain its mobile number which is essential for any further management of top-ups etc!!

3.  Not the most pleasing introduction to your Network or dedicated device!!

Can you offer any help and advice please?

Many thanks

Dave B

0 Helpful
14 REPLIES 14
Dave1147
Explorer
In response to XRaySpeX

‎02-04-2021 07:47 AM

But neither method worked!




Sent from Samsung tablet
0 Helpful
EssexBoyEE
Ace Contributor
Ace Contributor
In response to Dave1147

‎02-04-2021 08:27 AM

Sorry, but rather than having a guessing game, please confirm what niether worked ?

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Dave1147

‎02-04-2021 11:49 AM

What did they do instead, in detail please?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
Dave1147
Explorer
In response to XRaySpeX

‎02-04-2021 07:00 PM

Nothing apart from those 2 solutions which did not work!
First post I made was deleted due to some infringement of which I was not aware!
As a professional Occupational Psychologist who gives advice on public interface issues this was an own goal?! The first interaction could at least have given a warning, 96% of public do not read T&Cs of online services esp. If they are seeking problem solution.
So far my experience is - poor technology, poor rates & poor service options!

Sent from Mail for Windows 10
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Dave1147

‎02-04-2021 07:16 PM

@Dave1147 wrote:
Nothing apart from those 2 solutions which did not work!

Yes & we're asking you in what way they didn't work. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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