How to register a new simcard

sophieahmad98
Visitor

‎11-10-2020 09:11 AM

What do I do if my number cannot be verified on my phone. I bought a new simcard at Heathrow Airport. Somehow EE cannot recognised the number.

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3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎11-10-2020 10:07 AM

Hi @sophieahmad98 

 

Are you in the UK?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Radarman
Visitor

‎30-05-2021 04:41 PM

Just bought a pay as you go sim card . Having fitted it registers sim mot valid Why?

 

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Christopher_G
EE Community Support Team
In response to Radarman

‎31-05-2021 07:58 AM

Hi @Radarman

 

Welcome to the community. 🙂

 

Are you in the UK at the moment? Could you try restarting your phone please?


Chris

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