For up-to-date information and comments, search the EE Community or start a new topic.
11-11-2020 10:37 AM
I understand that in the current climate there is delays in generally everything but I ordered a replacement Sim card over a week ago and one hasn't turned up yet.. Whats the usual length of time for a SIM to be replaced?
11-11-2020 12:34 PM
Hi there @DarthElmo
Thanks for coming to the community.
SIM replacements can take 2-5 working days.
If you have been waiting longer than 5 working days, please get in touch with our Mobile Care team.
Thanks.
Leanne.
