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iPhone 13

Darceyt18
Visitor

Can someone help, I ordered my iPhone 13 pro max in graphite about a month ago now and it’s still no further than saying that my order has been confirmed? How long will it take to arrive 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Darceyt18  Seeing as all pro models have a 28+ day waiting time you’ll need to be a little more patient.  Once a device can be allocated to you you’ll receive tracking information. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
LukeJBaker97
Investigator
Investigator

I ordered the pro max in blue 128gb last Thursdays said I’d get it after 28 days checked the website today and the 256gb was in stock so I used the text upgrade service to change my order now I get my phone tomorrow