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Back order on iPhone 11

Cadman23
Investigator
Investigator

How long do back orders take to arrive for iPhone 11

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @Cadman23

 

Welcome to the EE Community. 

 

What colour and memory size did you order?

 

Speak soon, 

 

Katie.

Green 64g

Katie_B
EE Community Support Team

Hi @Cadman23

 

I have checked and can see this item is available to order and to expect despatch within 7 days. 

 

Katie 🙂

Okay so within a week I will receive the phone as I’ve paid for something I can’t even use 

Katie_B
EE Community Support Team

Hi @Cadman23

 

That is the most recent timescales for the iPhone 11 64GB Green.

 

You will not begin to pay for your new contract until your phone is on it's way. 

 

If you upgraded, you will remain on the same plan until your new contract is ready to begin. 

 

If your new plan has started and you have not received your phone, I would recommend giving 150 a call. 

 

Katie.