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19-05-2021 08:35 PM
Trying to help my 87 year old mum......"How long does my number stay active if I don't use my phone?"
She is currently using a bundle, and doesn't top up often therefore credit runs down, but how long does it stay active and can be resurrected.....if that makes sense!
Cheers
Solved! See the answer below or view the solution in context.
19-05-2021 08:39 PM
@guy1818 : EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
19-05-2021 08:39 PM
@guy1818 : EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.