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26-04-2020 10:01 AM
How long are deliveries taking at the moment? i have been waiting almost a week for my order and still no sign, no email, no text and when trying to track order number it pops up error?
27-04-2020 11:56 AM
Hi @Tina86,
Welcome to the EE Community. 🙂
You should receive a text message from DPD with tracking details as soon as your delivery slot has been confirmed.
Was the phone you ordered in stock?
Thanks
James
27-04-2020 01:37 PM
Hi.. Thanks for your reply,
it was an Apple Watch that I ordered and yes it was in stock said it is usually sent out within 1 day 😕 I ordered Monday 20th April.
no sign and no txt as of yet.
27-04-2020 01:44 PM
Hi @Tina86,
Please get in touch with Customer Care so we can take a quick look at your order.
Thanks
James