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How long are deliveries taking at the moment?

Tina86
Explorer

How long are deliveries taking at the moment? i have been waiting almost a week for my order and still no sign, no email, no text and when trying to track order number it pops up error? 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Tina86,

 

Welcome to the EE Community. 🙂

 

You should receive a text message from DPD with tracking details as soon as your delivery slot has been confirmed.

 

Was the phone you ordered in stock?

 

Thanks

 

James

Hi.. Thanks for your reply,

it was an Apple Watch that I ordered and yes it was in stock said it is usually sent out within 1 day 😕 I ordered Monday 20th April.

no sign and no txt as of yet. 

James_B
EE Community Manager
EE Community Manager

Hi @Tina86,

 

Please get in touch with Customer Care so we can take a quick look at your order.

 

Thanks

 

James