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How do i find out where my upgrade is

Secretsquirrel
Visitor

‎11-10-2020 07:54 AM - edited ‎11-10-2020 07:56 AM

I recently upgraded my son and daughters phones that are both on my account. I did them over the phone at the same time I have received one but not the other it has been a week now how do I find out what is going on with the other one thanks for any help

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎11-10-2020 09:13 AM

@Secretsquirrel   You’ll need to call customer services on 150 from a EE device 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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