I ordered an upgrade phone yesterday, confirmed to be delivered today. Received a text this morning to confirm so.
However nothing has arrived and when checking it says it couldn't be delivered as the courier had no contact details for Me, even though I gave them when I ordered.
Need to get this sorted ASAP but work from home so can't call in can only webchat but can't find the option on the website anywhere
As you are on contract you'll find Live Chat at Get in touch
when it's available during EE UK opening hours.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
I'm on this on my PC now on a break and i found a chat option but when i click on it nothing comes up? All i want to do is just start a live chat with someone and it just seems impossible to navigate the website and figure out a way to do that.
