How do I restore voicemail

Kamikaze
Explorer

‎21-08-2020 09:10 PM

I need to recover a voicemail I deleted. If I go to phone, voicemail I should get a list there but all I get is “call voicemail”. Any ideas?

08DA1EB7-73F1-40F9-8FD0-99A7C7F3E1E1.png

 

0 Helpful
3 REPLIES 3
Kamikaze
Explorer

‎21-08-2020 09:12 PM

Sorry the screenshot has not posted. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Kamikaze

‎21-08-2020 11:39 PM

I think it has. It was just awaiting approval.

 

Once you delete a VM you cannot listen to it again. Had you not deleted it you would have had 7 days to listen to it again.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
bristolian
EE Community Star
EE Community Star
In response to XRaySpeX

‎21-08-2020 11:49 PM

I don't know about Apple Visual Voicemail, but for EE standard voicemail...

 

If a message is deposited, it is held as "new" for upto 21days.

Once a message is listened to and "saved", it's kept for 7 days.

 

Once it's deleted and you terminate the voicemail call, that message is gone.

0 Helpful