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How do I restore voicemail

Kamikaze
Explorer

‎21-08-2020 09:10 PM

I need to recover a voicemail I deleted. If I go to phone, voicemail I should get a list there but all I get is “call voicemail”. Any ideas?

08DA1EB7-73F1-40F9-8FD0-99A7C7F3E1E1.png

 

0 Helpful
3 REPLIES 3
Kamikaze
Explorer

‎21-08-2020 09:12 PM

Sorry the screenshot has not posted. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Kamikaze

‎21-08-2020 11:39 PM

I think it has. It was just awaiting approval.

 

Once you delete a VM you cannot listen to it again. Had you not deleted it you would have had 7 days to listen to it again.

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bristolian
EE Community Star
EE Community Star
In response to XRaySpeX

‎21-08-2020 11:49 PM

I don't know about Apple Visual Voicemail, but for EE standard voicemail...

 

If a message is deposited, it is held as "new" for upto 21days.

Once a message is listened to and "saved", it's kept for 7 days.

 

Once it's deleted and you terminate the voicemail call, that message is gone.

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