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Hi , bought my mum a sim free phone for Xmas , she is with ee , not connecting

taylorJ27
Visitor

‎26-12-2021 10:02 AM

Bought Mam a sim free Samsung 12 for Xmas , she is with Ee , tried to transfer card , all we get is voicemail , it doesn’t seem to be connected , help,please 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎26-12-2021 10:11 AM

Hi @taylorJ27 

 

Thanks for coming to the community. 

 

Can she make calls and send texts? 

 

Does the phone have a signal showing? 

 

Thanks 🙂

 

Leanne. ​​​​​​​

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