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How do I change my old EE phone number to my new EE phone

Ethan_Watson1
Visitor

‎02-10-2021 08:16 PM

Hi,

please can someone assist.

I have upgraded EE contract but would like my old EE phone number as this would be easier for everyone who has my current number. I won’t need the PAC as I’m staying with EE but would only like 1 number. My old contract ends on the 18th of this month. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎02-10-2021 08:21 PM

Put your old SIM in the new phone. As you upgraded you stay on the same no. & your new plan is on the old SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T
EE Community Support Team

‎03-10-2021 08:52 AM

Hi @Ethan_Watson1

 

Thanks for coming to the community. 

 

If you've upgraded you would keep the same number. 

 

Do you have two numbers showing in your My EE account?

 

Leanne.

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