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How can I track my order

CCFC19271
Explorer

‎02-09-2019 10:49 AM

Ordered new phone for delivery today so how do I find out what time delivery is?

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎02-09-2019 02:03 PM

Hi @CCFC19271

 

Welcome to the community. 🙂

 

DPD will text you the night before and morning of delivery. If you haven't received anything by now, it would seem the phone isn't coming today.

 

I recommend speaking to our Mobile Care team to check your order and make sure everything is OK.

 

Let me know how you get on.


Chris

0 Helpful
CCFC19271
Explorer
In response to Christopher_G

‎02-09-2019 02:48 PM

Hi Chris, Phone was for my son on my account but his number, he received the dpd text, thought I would get it. All sorted phone has arrivedThanks 


Sent from Yahoo Mail for iPhone
0 Helpful
Christopher_G
EE Community Support Team
In response to CCFC19271

‎02-09-2019 02:51 PM

Amazing news, @CCFC19271.

 

Hope he likes it. 🙂


Chris

0 Helpful