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Hotspot

Safvana
Contributor
Contributor

‎07-04-2020 02:46 PM

Hi, my phone is not connecting to my tablet. It’s keeps showing as service not working and a exclamation mark next to the wife showing full connection.  I have had this problem for many days I have been trying to switch hotspot and put everything on aeroplane mode and it takes ages to work!!! I am so annoyed at a time like this!! Connection should be at its best!!! 

3 REPLIES 3
Northerner
Grand Master
Grand Master

‎07-04-2020 05:27 PM

Hi @Safvana 

 

Have you entered the correct password to access your phone hotspot?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Safvana
Contributor
Contributor
In response to Northerner

‎07-04-2020 06:10 PM

Obviously!!! It connects shows full bars but the exclamation mark stops me from connecting and shows there is no service!!! 

0 Helpful
James_B
EE Community Support Team
In response to Safvana

‎08-04-2020 02:01 PM

Hi @Safvana,

 

Welcome to the EE Community. 🙂

 

What type of phone and tablet do you have?

 

Thanks

 

James

0 Helpful