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07-04-2020 03:25 PM
Hi, I've just received my new phone upgrade. Transferred the data across from my old phone and the charger worked for about 10 mins before giving up. I've tried my old one which works (but isn't great) so I know it's the new charger. Could I get a replacement?
07-04-2020 04:44 PM
Hi @Lsw
You would need to speak to EE CS on 150.
What device do you have?
Thanks
08-04-2020 02:32 PM - edited 08-04-2020 02:36 PM
Hi there @Lsw
Thanks for coming to the community.
Sorry to hear your new charger isn't working for you; we will certainly help you with this.
@Northerner is correct, if you get in touch with us on 150, our Tech Gurus will go everything with you 🙂
Let us know how you get on.
Leanne.