Hot spot drop out
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29-03-2021 07:12 PM
Good day all
I use my hot spot for my android car stereo but it connect then after a few minutes it disconnects - I’m using the latest iPhone -
is this a setting in my phone or EE problem ?
best regards
Bob
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29-03-2021 07:27 PM
Hello @Bob3003
Are you saying the hotspot functionality is dropping? (This is a device function)
Or that your mobile data is stopping, thus affecting the hotspot?
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29-03-2021 07:30 PM
Sent from my iPad
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29-03-2021 08:19 PM
When the hotspot functionality drops, does your device/phone still have a working mobile data connection?
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29-03-2021 08:43 PM
Sent from my iPad
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30-03-2021 08:45 AM
Hi @Bob3003,
Welcome to the EE Community. 🙂
Does your car remain connected to the hotspot, but have no internet connection, or disconnect from the hotspot altogether?
James
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30-03-2021 09:52 AM
No the hot spot disconnect - the Bluetooth stays connected but the hot spot is over wfi
Cheers
Sent from my iPad
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30-03-2021 09:55 AM
Hi @Bob3003,
When your car disconnects, is your hotspot still showing as active on your phone?
Could you connect a different device to your hotspot and let us know if you see the same issue?
James
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30-03-2021 10:26 AM
Cheers Bob
Sent from my iPad
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30-03-2021 10:55 AM
Hi @Bob3003,
I'd recommend contacting your car's manufacturer to see if they are aware of any compatibility issues.
Please let us know how you get on.
James
