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Hibernation

Jesslock
Visitor

‎02-09-2020 04:27 PM

Hi,

 

My number has gone into hibernation. I've tried topping up and making a call from the number but it just hangs up straight away without ringing. Can you please help me?

 

Thanks,

Jess

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎02-09-2020 05:41 PM

Hi @Jesslock 

 

Please read EE thread on the topic of hibernation:

 

https://community.ee.co.uk/t5/Pay-as-you-go-and-Flex/What-is-pay-as-you-go-and-flex-hibernation-and-...

 

Thanks



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