Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Switching Numbers From Two Name Contracts

thomaswithnoh
Visitor

‎02-09-2020 04:07 PM

I have started a contract on EE under my name, however, my old number was under my mum's name. How do I go about keeping my old number? Thanks

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎02-09-2020 05:05 PM

Hi @thomaswitnoh

 

Welcome to the community. 🙂

 

You can't transfer one pay monthly number from one subscription to take over another.

 

We'd recommend changing the ownership of the number and subscription from your mum's name into yours. But, it sounds like it would mean you have two subscriptions; the one you've newly taken out in your name and the one that you'd transfer from your Mum's account.

 

Our Mobile Care team would be able to take a look at the way it's set up and advise you best going forward.


Chris

chistery
EE Community Star
EE Community Star
In response to Christopher_G

‎02-09-2020 05:08 PM

It should be possible to get a PAC for your old number (if it's out of the minimum term), and PAC out to another network PAYG SIM, then PAC in to replace your number?