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Hi, I've ordered an accessory and it hasn't emailed me anything

AshleyWolves9
Visitor

‎19-08-2019 12:22 AM

Ordered some Galaxy buds for collection at my local store. Had no email or confirmation and it hasn't come up on my ER

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎19-08-2019 07:16 AM

@AshleyWolves9   Are you sure your order went through?   I would call customer services as they be able to check this for you.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎19-08-2019 10:17 AM

Hi @AshleyWolves9,

 

Thanks for joining the EE Community. 🙂

 

When did you place your order?

 

James

0 Helpful