Help with new sim activation
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04-06-2020 09:06 PM
please I need help either from you and referal to someone one else to activate my wife's new phone . I have done the following without any result
There are3 simple steps highlighted to follow which are
(1) Enter your number which and screen
displayed this message 'Please gives us your phone number. For security, we will send a pin code to your old phone.' I have done this several time yet no code is sent to the old phone
(2) Being that no code is received, iam unble to complete step 2 which is
'Enter your pin '
Step3: Sim activated.
I will be very grateful for your kindest response .
Kind regards
Joseph E
1 REPLY 1
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04-06-2020 09:15 PM
Hi @J22
Welcome to the EE Community,
If you are having trouble with the activation of your wifes new sim call freephone 0800 956 3146 and a tech advisor will be able to get your wifes new sim up & running.
Thanks,
David.
