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Help! Need PAC Code

edgeychris
Investigator
Investigator

‎09-02-2021 03:24 PM

Hi there,

 

Im in a bit of a pickle here, im really hoping someone can help. long story, but basically my Facebook account has been hacked/Disabled and i need to review it, do to this i need to sign in and confirm my identity by way of text message to my phone number on the account, which happens to be a number i stopped using on Dec 28th (When PAC Code was received, Just outside 30 days) i didn't use the PAC as i already had a new number with a new phone company i didn't think i would need it

 

Iv tried to ask EE for a replacement PAC Code and because the contract was in my Ex partners name they wont speak to me, obviously i cant get a hold of her now, and i need to access my Facebook as i have a business page on there! 

 

is there a way EE can help me either just reactivate my number for a day or so or send me a new PAC code? 

 

Thanks!

0 Helpful
10 REPLIES 10
edgeychris
Investigator
Investigator
In response to XRaySpeX

‎11-02-2021 11:23 AM

Hi @XRaySpeX 

 

im sure she did specifically cancel it sorry, im not the best with explaining this etc, i didnt really have much to do with the contract but i think thats what she did unfortunatley, would explain why the number is now not active

 

Thank you all anyway

0 Helpful