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Hello

anda3
Visitor

‎12-11-2021 07:28 PM

Hi, I placed an order for an upgrade on 10th 

I received an email to say my order was being processed, the money was taken from my bank account but have received nothing since.

I have tried tracking the delivery using the order number in the confirmation email but get a message saying Sorry this order cannot be tracked. 

How do I get further information about when my order is due ?

Thanks

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎12-11-2021 11:00 PM

@anda3  What phone ? An a order number isn’t a tracking number. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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