Hello

feralo
Explorer

I placed an order online a couple of days ago and it said it would be dispatched within a day. 

 

I have had no further email or texts confirming anything further. I can understand if there was a delay due to current circumstances, but all I have is an email saying within 1 day. 

 

I tried the online tracker but is says I can use it (the error message doesn't give an specifics so is pretty unhelpful)

 

 

4 REPLIES 4
Christopher_G
EE Community Support Team

Hi @feralo

 

Welcome to the community.

 

What did you order?

 

Chris

iphone 12 pro max and the money are already taken 

Christopher_G
EE Community Support Team

Lovely, thanks @feralo.

 

Which memory size and colour did you choose?


Chris

LeJarde
Skilled Contributor
Skilled Contributor

You’re gonna get the “ dispatch within 28 days “ line. You’re not alone, over three weeks I’ve waited after being told 24-48 hours when purchased over the phone.