Have EE corrupted my SIM

[Hantsome]

27/12/20 I upgraded my existing EE SIM to a new EE SIM. The new plan was installed on my SIM, job done you’d think....

Fast forward a few days and now:

- I cannot receive calls from the EE network

- my voicemail doesn’t work to inbound callers from any network

- my voicemail , is inaccessible to me too

- I can make outbound calls to any network

- I have unlimited data (this was the upgrade)

- I had a voicemail set up previously 

Can anyone help please? It’s my work phone and I’m losing business. 

[Hantsome]

I must admit, my expectation of the community was that there may be expert technical staff from EE who could help. My mistake.

[Hantsome · Accepted solution]

To bring this to a close, EE updated my phone’s network settings overnight and the calling/voicemail issues appear to now be resolved.