Galaxy fold 3 not in stock

auberries
Investigator
Investigator

I upgraded and ordered a Galaxy fold 3 last week the 30th August.

Due to the plan I was on they, I also paid £70 towards the phone.

After not hearing anything after a week, I phoned to be told that they were not in stock at present. Got no idea of a delivery date. 
Why advertise and take peoples money if it’s not in stock. 😡

24 REPLIES 24

Wow! So no then

and no indication when ordering of that time scale! Upgraded due to this phone being on its way out... phoneless shortly

Hi, I ordered a Galaxy Fold 3 over a week ago and still have no update on the delivery date. Anyone got any ideas when EE will have the device back in stock, Samsung.co.uk is showing devices available for next day delivery.

I imagine you'll be right at the bottom of the queue. There are people still waiting from the 29th. Some common orders are being fulfilled, but expect your wait to be looooong. I cancelled my order yesterday (which was placed way back) as I wasn't to expect my order for a black fold for a long time. I just had my delivery confirmation for the new iPhone on Friday though, so all is good.

I was told delivery of up to 7 days I ordered it on 5th of October the 7 days is up tomorrow but still no update on order confirmed notice so don't know how long I will have to wait

Christopher_G
EE Community Support Team

Hi @Gerryhall.


Which colour and memory size did you choose? When did you order?


Chris

I ordered mine the same day and no updates yet either 

Rung to cancel due to long time delays and no contact to why. After 18mins on hold they tell me they cancelled it on the 4th october with no notification of why and or email to say why they have. I wanted to cancel anyway today so that solved that. Hope you all get your phones soon!

Ordered it on 5th Oct colour black 256gb

Leanne_T
EE Community Support Team

Hi @Gerryhall

 

Thanks for coming back to us. 

 

This model is currently showing, 'usually despatched within 28 days' 

 

As soon as we have your order and this has been dispatched, you will be contacted by DPD to let you know when this will be delivered. 

 

Leanne.

Good morning, I'm waiting for my Fold 3 ordered last week & can see the EE shop is stating 'usually dispatched in 28 days' - so any chance you can advise whether you have them in stock now or when you'll likely have the next stock in?

 

Are orders being treated urgently from the supplier/manufacturer?