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Data issues in Dubai

Hijust come home from Dubai where I was getting increasingly irritated with EE.  EE have recently changed the roaming rules in Dubai / UAE and now if you pay a daily or weekly amount you can access your UK DATA, minutes and texts.   I paid quite happ...

Resolved! Refund

Hello,Made an order and didn’t get any confirmation email or so.When finally got connected with someone they told me I didn’t pass checks but upfront payment for phone has been taken and I didn’t receive a refund

Cannot connect to tech support

I have moved to this new place yesterday and my phone has got 0 signal bars when I am inside the house. I tried to contact EE and they told me to move from pay as you go to contract to get technical support for booster. And as per their suggestion I ...

EE TV Box Pro buffering with aerial connection

I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...

MOBILE DATA NOT WORKING!!!

Hi, i recently just purchased a £10 pack to renew but its not working. I got a confirmation mail and text but its not working. Can I know what is going on, because this isn't nice. I purchased out of a matter of urgency and now I can't do what I want...

Lydia02 by • Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Broadband speed

HI, since moving over to EE, my internet speed has dropped and on one occasion failed altogether. One new hub and a visit by an engineer, no better. Call after call and all you get is "well, you are getting the minimum guaranteed speed so what's the ...

No picture

I don’t have a picture from my main set top box only sound I have changed the cable and turned the box off at the wall but nothing I can never get through on the phone 

Jackbry by • Explorer
  • 22 Views
  • 3 replies
  • 0 Helpful

Add ons

I have Apple one as a free add on but can’t activate it on my phone. Just keeps telling me I need a subscription for whichever service I try. Why? What have I done? Who did I upset?

JV13 by • Explorer
  • 10 Views
  • 1 replies
  • 0 Helpful
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