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30-01-2021 12:52 PM
Hello! I just received yesterday my brand new S21 Ultra 5G, and I am sure my device is faulty. It's about the speaker. The sound is distorted.
I will attach here 2 links. And if you will listen, you will notice the problem. I have some friends with the same phone, and the sound is very clear.
https://www.dropbox.com/s/2vr68fhv2olvcmz/20210130_110905.mp4?dl=0
https://www.dropbox.com/s/o7mzsgdmc35fj9e/20210130_111123.mp4?dl=0
What is your advice? It's very frustrating.
Thank you!
Solved! See the answer below or view the solution in context.
30-01-2021 02:57 PM
I just called on EE, and they offered to send me a new phone, and I will return mine instead. Very professional. You won me for life! Many thanks!
