Galaxy Fold ordered

[JT_UK]

I've just ordered the Galaxy Fold this morning - and was told it was pre-order.

The website is now saying "Buy now"

When can I expect to receive it?

[gannsta]

ordered mine over the phone at 0830 now told 14 days, plus haven't received any sort of confirmation email 

[JT_UK]

I'm being told first come first served due to limited availability....

I hope ordering at 8.30 is somewhere at the front of the queue!

[gannsta]

totally agree!! can only wait and see

[James_B]

Hi @JT_UK,

Welcome to the Community. 🙂

The current delivery estimates in the online shop state dispatch within seven days for the Cosmos Black and 14 days for the Space Silver.

Hope this helps.

James

[gannsta]

@James_B  hmmmm this sounds more like a pre order when not being called one.

As am sure I was told today that EE don't even have stock of the phone, can you confirm this? 

[BrendonH]

@gannsta 

The phone was only released today. But stocks have gone.

They dont get them until the day so EE are at the mercy of Samsung.

[gannsta]

@BrendonH

II understand the phone was released today, so therefore delivery should be 1-2 working days if in stock.

However I believe that EE do not have any stock yet, so therefore why isn't this period classed as a pre-order as basically this is what it is appearing to be from a customer point of view.

Lack of knowledge on EE part, I can agree can be put down to Samsung. 

Did Samsung promise stock to EE today?

All I have had is a text message to confirm my order and I can track it on a certain Web page, however I haven't been given a order number to track so quite don't know how that works. 

I just hope that the phone itself makes up for all the confusion today has caused. 

[Robmid]

Your lucky I ordered 10am and I haven't even had a email or text to confirm, would be nice to know.

[gannsta]

@Robmid

Apparently it is going to be on a first come first serve basis