I’m trying to apply a friends and family discount but because I have a 10 percent loyalty discount automatically applied the website won’t let me add the voucher code, the contact centre said they can’t apply the code and it needs to be done online. Any suggestions on how to resolve - other than ending my contract, starting a new one and porting my number over (which seems very convoluted!!).
According to the T&C you can only use one discount:
When it is time to upgrade, customers will be able to retain their F&F discount. The discount cannot be used in conjunction with any other employee offers or monthly recurring discounts and is not available with any Connected Watch Plans.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
